Dear Mercedes-Benz of St. Charles Customer,

Keeping you and our employees safe is our top priority, so we want to share the steps we are taking in response to the novel coronavirus.

First and foremost, we have ramped up our cleaning efforts. Our dealership is cleaned twice a day using a professional cleaning service. Hand Sanitizing solutions have been placed throughout our facilities. Our porters and service technicians are using a new set of gloves per customer vehicle for working inside and outside your vehicle.Your car will be cleaned and disinfected before it is returned to you after servicing.

TAKE ADVANTAGE OF OUR FREE PICK-UP AND DROP-OFF SERVICE FOR ALL YOUR SERVICE AND WARRANTY REPAIR NEEDS!  All vehicles are given a final disinfectant wipe down at time of re-delivery.  Please contact us to schedule your FREE pick-up today!

We have instructed any employee who is not feeling well to refrain from coming into work and have provided them with pay options and support if they are affected by the coronavirus.

For the safety of our guests as well as our employees who are serving you, we ask that you kindly wear a face mask and practice social distancing while visiting Mercedes-Benz of St. Charles.